Frequently Asked Questions
General Questions
What is The Strangers Club?
We’re a streetwear-inspired clothing brand offering 100% premium quality T-shirts — both printed and plain — designed for people who dare to stand out.
Are your T-shirts really premium quality?
Yes! We use soft, breathable, 180–220 GSM cotton fabrics for unmatched comfort and durability.
How are your products made?
All our products are made-to-order using high-quality printing via our trusted partner Qikink, ensuring freshness and less wastage.
Do you have a size guide?
Yes, every product page includes a detailed size chart to help you pick the perfect fit.
Shipping & Delivery
How long does delivery take?
Orders are delivered within 5–7 business days across India.
Do you ship internationally?
No, we currently ship only within India.
How can I track my order?
You’ll receive a tracking link via email as soon as your order is shipped.
What happens if my package is delayed?
We try our best to deliver on time, but delays can happen due to logistics or unforeseen issues. For help, contact us at connect@thestrangersclub.in
Payment Related
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and popular wallets via secure payment gateway.
Is Cash on Delivery (COD) available?
Currently, we do not offer COD. All orders must be prepaid.
Is your payment gateway secure?
Yes. All payments are processed via Shopify's secure gateway, ensuring complete data protection.
Return & Refund
What is your return policy?
We offer a 7-day return policy if the product is unused, unwashed, and in original condition. Return shipping charges may apply.
How do I initiate a return?
Email us at connect@thestrangersclub.in with your order ID and reason. We'll guide you through the process.
When will I receive my refund?
Once we receive and inspect the returned item, refunds are processed to your original payment method within 7–10 business days.